Clinical Programs - Respiratory Success

Community Surgical Supply is leading the industry in home health outcome-based programs for Respiratory Failure and Chronic Obstructive Pulmonary Disease (COPD). Community Surgical Supply found that equipment alone is not enough for long-term successful therapy in the home and prevention of hospital readmissions.

Community Surgical Suppy's Respiratory Success Program pairs Clinical Support and lifetime 3rd Party Follow-Ups with the newest Non-Invasive Ventilation technologies to not only improve patient adherence to therapy but to improve adherence to the patient's entire medical plan of care.

Respiratory Success Program

Clinical Support

  • High Acuity Customer Service handles each case from discharge to home 
  • Registered Respiratory Therapists conduct each setup and follow up visits
    • Unlimited visits to help patients and caregivers understand and operate equipment with support and encouragement to manage ventilation at home
  • Clinical Respiratory Assessments conducted during each visit include:
    • CO2 Monitoring
    • Pressure Optimization
  • Live customer service 7 days a week and on-call 24 hours a day

Follow Up

  • Weekly Follow Ups during first 30 days
  • Monthly Follow Ups for lifetime
  • Escalations based on key readmission factors and plan of care
    • Prompts:
      • Clinician Follow Up 
      • Physician Notification 

Reporting

Community Surgical Supply's Respiratory Success Program results are produced and evaluated by a 3rd party.

 

 

*Data represents patients entered in Community Surgical Supply's Respiratory Success Program  1/1/2018 - 12/31/2018.